Desktop Support Technical Lead

Leidos UK

Lemoore, CA, US
Base: $30.00 - $34.00phly rate; bonus/equity: not ...
Direct desk-side support to customers
Troubleshoot hardware and software issues
Lift and carry 50 lbs repeatedly
The role supports the core backbone of the Navy-Marine Corps Intranet under the NGEN program at Leidos

Job Summary

  • The role supports the core backbone of the Navy-Marine Corps Intranet under the NGEN program at Leidos.
  • Candidates must be able to perform physical tasks including lifting 50 lbs and working in confined data center spaces.
  • This position serves as a backup to the Site Operations Lead while managing VIP tickets and resolving complex user issues.

Matching Summary

The role supports the core backbone of the Navy-Marine Corps Intranet under the NGEN program at Leidos.

Salary

Base: $30.00 - $34.00/hourly rate; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Direct desk-side support to customers
  • Troubleshoot hardware and software issues
  • Lift and carry 50 lbs repeatedly
  • Work in confined spaces and noisy environments
  • Utilize basic hand tools for rack mounting
  • Read digital test equipment like OTDR
  • Drive vehicle to different project locations

Nice-to-have

  • Strong leadership and collaboration skills
  • Self-motivated and independent decision making
  • Analytical thinking and problem-solving abilities
  • Ability to manage team work prioritization
  • Effective communication with senior management

Key Requirements

  • US Citizen with DoD Secret Clearance
  • Valid DoD 8570 IAT Level II: Security+ or higher Certification
  • HS diploma with 4+ years of relevant experience
  • Valid state driver's license required

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter