Business Services Specialist

Acumed LLC

Hillsboro, OR, United States
Fully remote
Order processing via phone and email
Sap and salesforce data entry
Product return eligibility research
The Business Services Specialist interacts with customers to receive orders for products and provides information in response to inquiries

Job Summary

  • The Business Services Specialist interacts with customers to receive orders for products and provides information in response to inquiries.
  • Collaborates with Regional Business Managers, Global Sales leadership, and independent sales consultants to ensure timely resolution of issues, accurate responses to questions, and outstanding support.
  • We are committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

Matching Summary

The Business Services Specialist interacts with customers to receive orders for products and provides information in response to inquiries.

Skills & Requirements

Must-have

  • Order processing via phone and email
  • SAP and Salesforce data entry
  • Product return eligibility research
  • Billing issue resolution
  • Customer complaint recording
  • MS Office Suite proficiency

Nice-to-have

  • Positive professional communication style
  • Ability to work under high stress
  • Empowered to be their best

Key Requirements

  • High School diploma required
  • 1-2 years customer service experience
  • Ability to type 60 wpm

Work Rights

Not specified

Tailored Resume

Cover Letter