Customer Experience Advisor - National Accounts

Veolia UK

Warrington, United Kingdom
Base: £27,650.00; bonus/equity: not specified; ben...
Not specified (potentially hybrid or onsite based on location)
Proven ability to put customer first
Strong planning and organizational skills
Good attention to detail and typing speed
Veolia UK is seeking a Customer Experience Advisor for National Accounts in Warrington, offering a salary of £27,650 plus benefits. The role focuses on delivering exceptional customer service, building relationships, and continuously improving the customer experience

Job Summary

  • The role involves answering inbound calls and emails while ensuring resolutions are arranged and communicated effectively.
  • Employees receive 25 days of annual leave, access to a company pension scheme, and discounts on groceries and retailers.
  • Veolia is committed to ecological transformation and has been named one of The Sunday Times Best Places to Work for three consecutive years.

Matching Summary

Match Score: 85

Veolia UK is seeking a Customer Experience Advisor for National Accounts in Warrington, offering a salary of £27,650 plus benefits. The role focuses on delivering exceptional customer service, building relationships, and continuously improving the customer experience.

Salary

Base: £27,650.00; Bonus/Equity: Not specified; Benefits: Pension, 25 days leave, lunch subsidy, discounts

Skills & Requirements

Must-have

  • Proven ability to put customer first
  • Strong planning and organizational skills
  • Good attention to detail and typing speed
  • Proficient in Google Office Applications
  • Friendly telephone manner

Nice-to-have

  • Passion for personal and professional growth
  • Curious and proactive attitude
  • Ability to work under pressure
  • Basic understanding of business finance
  • Willingness to go the extra mile

Key Requirements

  • FTC 6 Months contract duration
  • Availability to work Monday - Saturday including bank holidays
  • Location: Birchwood Park, Warrington

Work Rights

Not specified

Tailored Resume

Cover Letter