Technical Support Engineer - Performance And Availability

Workday

Warsaw, Poland
Base: zł148,800 pln - zł223,200 pln; bonus/equity:...
Fully remote
Analyze logs and performance metrics
Tune configurations and queries
Debug service pipelines
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us

Job Summary

  • We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
  • In this role, you will analyze logs and performance metrics, tune configurations and queries, and debug service pipelines to prevent and resolve production issues.
  • Our culture is rooted in integrity, empathy, and shared enthusiasm.

Matching Summary

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.

Salary

Base: zł148,800 PLN - zł223,200 PLN; Bonus/Equity: May be eligible for Workday Bonus Plan or commission/bonus, annual refresh stock grants; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Analyze logs and performance metrics
  • Tune configurations and queries
  • Debug service pipelines
  • Structured troubleshooting
  • Root-cause analysis
  • Enterprise software customer support

Nice-to-have

  • Curious minds and courageous collaborators
  • Sun-drenched optimism and drive
  • Empathy and shared enthusiasm
  • Automate tasks with scripting languages
  • Familiarity with monitoring tools

Key Requirements

  • 2 years customer support engineering experience
  • Bachelor's degree in CS, IT, Engineering or equivalent
  • Experience with ticketing systems
  • Fundamentals in OS, networking, cloud
  • Understanding of XML, REST, JSON, File Transport

Work Rights

Not specified

Tailored Resume

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