Home Loan Advisor

NewRez LLC

Tempe, AZ, United States
Not specified; not specified; medical, dental, vis...
Hybrid
Pass safe exam and obtain mortgage licensing
Minimum 6 months mortgage servicing experience
Process borrower information into los system
NewRez LLC is seeking a Home Loan Advisor to deliver exceptional service to mortgage borrowers and partners through a hybrid role that combines sales and customer service. The ideal candidate will have at least six months of mortgage servicing experience and will be responsible for managing customer interactions, processing mortgage payments, and offering refinancing options

Job Summary

  • The role combines sales and customer service to offer refinance products to current customers without transferring them.
  • Employees are responsible for maintaining loan production at or above minimum volume and quality targets while ensuring compliance.
  • The company offers comprehensive benefits including medical insurance, 401(k) matching, paid parental leave, and volunteer time off.

Matching Summary

Match Score: 85

NewRez LLC is seeking a Home Loan Advisor to deliver exceptional service to mortgage borrowers and partners through a hybrid role that combines sales and customer service. The ideal candidate will have at least six months of mortgage servicing experience and will be responsible for managing customer interactions, processing mortgage payments, and offering refinancing options.

Salary

Not specified; Not specified; Medical, dental, vision, 401(k) match, paid leave

Skills & Requirements

Must-have

  • Pass SAFE exam and obtain mortgage licensing
  • Minimum 6 months mortgage servicing experience
  • Process borrower information into LOS system
  • Review AUS findings and verify documentation
  • Lock loans in H2O software

Nice-to-have

  • Sales experience preferred
  • College degree preferred
  • Ability to work with minimal supervision
  • Strong negotiation and persuasion skills
  • Experience with diverse customer base

Key Requirements

  • Must pass federal background check
  • Must pass SAFE exam
  • Minimum 6 months mortgage servicing experience
  • High school diploma required
  • Acquire appropriate mortgage licensing

Work Rights

Not specified

Tailored Resume

Cover Letter