Full Time Id Card Specialist; Jacksonville, Fl

Magellan Health

Jacksonville, FL, US
Not specified; health + welfare allowance specifie...
Customer service environment experience
Military pay or personnel background
Deers and rapids terminal operations
The role involves serving as an ID Card Specialist trained by the Defense Manpower Data Center to deliver services to military personnel and dependents

Job Summary

  • The role involves serving as an ID Card Specialist trained by the Defense Manpower Data Center to deliver services to military personnel and dependents.
  • Employees act as Verifying Officials on DEERS/RAPIDS terminals to ensure data accuracy and issue DoD Identification Cards in compliance with regulations.
  • This position requires a U.S. citizen with a favorably adjudicated Tier 3 security investigation and at least one year of customer service experience.

Matching Summary

The role involves serving as an ID Card Specialist trained by the Defense Manpower Data Center to deliver services to military personnel and dependents.

Salary

Not specified; Health and welfare allowance specified in applicable wage determination agreement under Service Contract Act

Skills & Requirements

Must-have

  • Customer service environment experience
  • Military Pay or Personnel background
  • DEERS and RAPIDS terminal operations
  • Identity verification and eligibility checks
  • Microsoft Office proficiency

Nice-to-have

  • Site Security Manager certification
  • Private sector HR experience
  • Federal agency background
  • PKI certificate management skills

Key Requirements

  • High School diploma or equivalent
  • 1+ years customer service experience
  • HR background in Military Pay, Personnel, Travel Claims, or Navy Transportation
  • U.S. citizenship required
  • Favorably adjudicated Tier 3 (NACLC) security investigation

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter