Ejecutivo Telefónico De Atención A Clientes

Banco Santander México

Querétaro, Mexico
Base salary + bonuses; legal + superior benefits; ...
**
Minimum 6 months customer service experience
Active listening skills required
Attention to detail essential
** Banco Santander México is seeking a Customer Service Executive for their Call Center in Querétaro, focusing on a customer-centric approach and innovation. The ideal candidate should have at least six months of customer service experience, good communication skills, and a completed high school education. **

Job Summary

  • The role involves answering calls to provide services such as balance clarification, general account information, and handling credit and debit report requests.
  • Santander is evolving into a technology-driven organization where people are at the center of a customer-centric transformation.
  • Employees receive a competitive compensation package including base salary, bonuses, legal benefits, and exclusive bank perks with direct permanent hiring.

Matching Summary

Match Score: 75

** Banco Santander México is seeking a Customer Service Executive for their Call Center in Querétaro, focusing on a customer-centric approach and innovation. The ideal candidate should have at least six months of customer service experience, good communication skills, and a completed high school education. **

Salary

Base salary plus bonuses; Legal and superior benefits; Exclusive Santander benefits

Skills & Requirements

Must-have

  • Minimum 6 months customer service experience
  • Active listening skills required
  • Attention to detail essential
  • Logical mathematical thinking

Nice-to-have

  • Disruptive thinking capability
  • Proactive risk management approach
  • Collaborative team mindset
  • Innovation exploration willingness

Key Requirements

  • High school diploma (Bachillerato concluido)
  • 6 months minimum professional experience in customer service

Work Rights

Not specified

Tailored Resume

Cover Letter