Base: $78,000 - $83,000; bonus/equity: not specifi...
On-site
Previous leadership experience in front office
Property management system (pms) experience
Strong interpersonal and problem-solving abilities
The Fairmont Sonoma Mission Inn & Spa is seeking a Front Office Manager to lead its Front Desk operations, ensuring exceptional guest service and team performance. The ideal candidate should possess leadership experience in a hotel setting and a strong commitment to hospitality. This position offers competitive benefits and opportunities for professional growth within a supportive company culture
Job Summary
The role involves leading, mentoring, and training the Front Office Team while ensuring all service standards are followed across departments.
Employees receive competitive benefits including discounted rates at Accor properties worldwide, flexible health care plans, and a 401k match.
The position requires maximizing rooms revenue through participation in yield management meetings and implementing agreed-upon strategies.
Matching Summary
Match Score: 85
The Fairmont Sonoma Mission Inn & Spa is seeking a Front Office Manager to lead its Front Desk operations, ensuring exceptional guest service and team performance. The ideal candidate should possess leadership experience in a hotel setting and a strong commitment to hospitality. This position offers competitive benefits and opportunities for professional growth within a supportive company culture.
Salary
Base: $78,000 - $83,000; Bonus/Equity: Not specified; Benefits: Health Care, Vacation after 90 days, 401k match
Skills & Requirements
Must-have
Previous leadership experience in Front Office
Property Management System (PMS) experience
Strong interpersonal and problem-solving abilities
Ability to lead by example and build team culture
Results-oriented with flexibility under pressure
Nice-to-have
University/College degree in a related discipline
Passion for hospitality and personalized service
Experience with yield management strategies
Proven ability to maintain stakeholder relationships