Client Experience Host, Selfridges Manchester

Chanel

Manchester, United Kingdom
Exceptional client service skills
Deliver remarkable experiences
Luxury environment experience
Act as the boutique’s main point of contact for clients on the shop floor and support retail teams with seamless hospitality

Job Summary

  • Act as the boutique’s main point of contact for clients on the shop floor and support retail teams with seamless hospitality.
  • Embody and communicate the heritage, values, and collections of the House of CHANEL in every interaction, serving as a true brand ambassador.
  • Our employee benefits have been created to support you across your professional and personal life by offering you: Physical Wellbeing, Financial Wellbeing, Mental Wellbeing, Lifestyle, and Employee Recognition.

Matching Summary

Act as the boutique’s main point of contact for clients on the shop floor and support retail teams with seamless hospitality.

Skills & Requirements

Must-have

  • Exceptional client service skills
  • Deliver remarkable experiences
  • Luxury environment experience
  • Build professional relationships
  • Meticulous attention to detail
  • Handle sensitive matters with discretion

Nice-to-have

  • Aesthetic appreciation and knowledge
  • Knowledge of local attractions
  • Growth mindset
  • Curiosity and capability

Key Requirements

  • Experience in luxury or hospitality
  • Discerning client requirements
  • Written and verbal communication skills
  • Multi-tasking and adaptability

Work Rights

Not specified

Tailored Resume

Cover Letter