Customer Service Representative-1

Parkline Inc

Base: zł6.241,70 - zł12.958,30 pm; bonus/equity: n...
Manage and process incoming orders
Update database in erp system
Answer questions per mail or teams
Manage and process incoming orders in our ERP system on a daily basis, while keeping an eye on the workload and managing the deadlines

Job Summary

  • Manage and process incoming orders in our ERP system on a daily basis, while keeping an eye on the workload and managing the deadlines.
  • Offer Sales system support to the sales organization, including answering questions per mail or on Teams as well as handling helpdesk tickets.
  • We provide a broad benefits package with meaningful programs for eligible employees that includes Comprehensive Private Health Care (including dental coverage) and a Retirement Pension Plan for long-term financial security.

Matching Summary

Manage and process incoming orders in our ERP system on a daily basis, while keeping an eye on the workload and managing the deadlines.

Salary

Base: zł6.241,70 - zł12.958,30 Per Month; Bonus/Equity: Not specified; Benefits: Comprehensive Private Health Care, Retirement Pension Plan, Employee Stock Purchase Plan, Language Courses, Reward & Recognition Program, Christmas & Holiday contributions, Canteen / Meal passes

Skills & Requirements

Must-have

  • Manage and process incoming orders
  • Update database in ERP system
  • Answer questions per mail or Teams
  • Handle helpdesk tickets
  • Gather information throughout the company
  • Request and implement system changes

Nice-to-have

  • Innovative and adaptable
  • Dedicated to absolute integrity
  • Focused on the customer first
  • Respectful and team oriented
  • Optimistic and energizing
  • Accountable for performance

Key Requirements

  • MBO academic background
  • 3 years of professional experience
  • Polish and English language skills
  • Experience with ERP, CRM systems
  • Ability to handle deadlines

Work Rights

Not specified

Tailored Resume

Cover Letter