Customer Service Representative - Part Time

Geisert Animal Hospital

Not specified; competitive pyy mentioned; performa...
Part-time onsite
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
Geisert Animal Hospital is seeking a part-time Customer Service Representative (CSR) to join their small-town mixed animal clinic. The ideal candidate will provide excellent client service, manage appointments, and support the medical team while embodying a compassionate and professional demeanor

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact for clients, ensuring an exceptional experience throughout their visit.
  • Key responsibilities include managing appointments, triaging inquiries, updating patient records, and processing billing transactions within the practice management system.
  • The company offers tailored development programs, mentorship, competitive pay, and comprehensive benefits including health insurance and paid time off.

Matching Summary

Match Score: 75

Geisert Animal Hospital is seeking a part-time Customer Service Representative (CSR) to join their small-town mixed animal clinic. The ideal candidate will provide excellent client service, manage appointments, and support the medical team while embodying a compassionate and professional demeanor.

Salary

Not specified; Competitive pay mentioned; Performance bonuses available

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and payments
  • Work afternoons and rotate Saturdays

Nice-to-have

  • Prior customer service experience preferred
  • Previous clinical experience preferred
  • Empathy when dealing with upset clients
  • Ability to handle multiple tasks efficiently
  • Basic proficiency with scheduling software

Key Requirements

  • High school diploma or equivalent work experience required
  • Excellent communication skills required
  • Strong organizational skills required

Work Rights

Not specified

Tailored Resume

Cover Letter