Base: $42,000 a year; bonus/equity: incentive comp...
Hybrid
Steady inbound call center agent
Document and process service requests
Timely dispatching of service mechanics
Otisline is seeking a Seasonal Customer Service Representative for its Bloomfield, CT location, offering a hybrid work arrangement after training. The role requires strong customer service skills, the ability to handle calls in a fast-paced environment, and adherence to a rotating schedule that includes weekends and holidays
Job Summary
Otis' customer care call center has a full time opening for 1st and 2nd shift with a rotating monthly schedule, requiring some weekends and Holidays.
Employees work directly for Otis, are experts in the elevator industry, and operate 24 hours a day, 365 days a year to deliver outstanding service.
You will be able to participate in an incentive compensation program based on your quality and productivity performance and can potentially work a hybrid remote arrangement once fully trained.
Matching Summary
Match Score: 75
Otisline is seeking a Seasonal Customer Service Representative for its Bloomfield, CT location, offering a hybrid work arrangement after training. The role requires strong customer service skills, the ability to handle calls in a fast-paced environment, and adherence to a rotating schedule that includes weekends and holidays.
Salary
Base: $42,000 a year; Bonus/Equity: Incentive compensation program based on performance; Benefits: Not specified
Skills & Requirements
Must-have
Steady inbound call center agent
Document and process service requests
Timely dispatching of service mechanics
Handle difficult customers
Handle trapped elevator passengers
Professional phone etiquette
Adhere to assigned work schedules
Nice-to-have
Quality-driven customer-focused environment
Commitment and teamwork are important
Continuous improvement activities
Willingness to handle evening shifts
People-powered company
Diverse global team
Key Requirements
High school diploma
Quiet dedicated workspace
High speed internet
Strong familiarity with computers
Basic application familiarity
Ability to attain and maintain performance metrics