Provide top-tier customer support to clients, customers, and end users for a sports technology company in the Golf Industry
Job Summary
Provide top-tier customer support to clients, customers, and end users for a sports technology company in the Golf Industry.
Diagnose, troubleshoot, and resolve issues with product installation, general troubleshooting, and application usage over the phone or by email.
Auxillium offers a competitive benefit package for full time regular employees which includes competitive pay rate, paid time off program, 401K, medical, dental, and vision plans.
Matching Summary
Provide top-tier customer support to clients, customers, and end users for a sports technology company in the Golf Industry.
Salary
$15.50 per hour
Skills & Requirements
Must-have
customer hardware and software assistance
diagnose and troubleshoot issues
manage case logs and resolutions
proficiency with Windows OS and MS Office
knowledge of PC hardware and software
Nice-to-have
passion for customers and fun
self-starters with positive attitude
willingness to adapt to culture
persistent and positive attitude
Key Requirements
High school diploma or equivalent
Experience in a customer focused position preferred
Experience with technical support, computer support, or gaming preferred
Working experience with hardware, software, and configuration
Understanding of electronics and low voltage data wiring
Experience troubleshooting projectors, amplifiers, and other in-home electronics