Leadership experience in healthcare or call center
Patient care program case load management
Knowledge of specialty pharmacy business structure
The Supervisor, Patient Care is responsible for overseeing the day-to-day operations of the team, including managing program case loads and coaching direct reports
Job Summary
The Supervisor, Patient Care is responsible for overseeing the day-to-day operations of the team, including managing program case loads and coaching direct reports.
This role requires ensuring all Service Level Agreements and Key Performance Indicators are met while coordinating prescription delivery to Shoppers Drug Mart stores.
Candidates must possess a university degree and 3-5 years of experience in the healthcare or pharmaceutical industry with a focus on patient-centered approaches.
Matching Summary
The Supervisor, Patient Care is responsible for overseeing the day-to-day operations of the team, including managing program case loads and coaching direct reports.
Salary
Base: $60,000.00 - $82,500.00 per year; Bonus/Equity: Not specified; Benefits: Purchase discount program, competitive pay, online learning
Skills & Requirements
Must-have
Leadership experience in healthcare or call center
Patient care program case load management
Knowledge of specialty pharmacy business structure