Wesley Chapel Toyota is seeking a motivated Service Business Development Center Agent to join its award-winning service team. The role focuses on providing exceptional customer service through effective communication and appointment scheduling, with opportunities for career advancement in a supportive work environment
Job Summary
Wesley Chapel Toyota is proud to be a Toyota Presidents Award winner and recognized by Automotive News as a Best Dealership to Work For in 2023, 2024, and 2025.
This is a fantastic opportunity for someone who enjoys helping people, solving problems, and building a meaningful career in a positive, team oriented environment.
We offer best-in-class industry benefits including competitive pay, medical, dental and vision plans, paid holidays and PTO, disability and life insurance, 401(k) retirement plan, employee stock purchase plan, and vehicle purchase discounts.
Matching Summary
Match Score: 85
Wesley Chapel Toyota is seeking a motivated Service Business Development Center Agent to join its award-winning service team. The role focuses on providing exceptional customer service through effective communication and appointment scheduling, with opportunities for career advancement in a supportive work environment.
Skills & Requirements
Must-have
Outbound and inbound customer calls
Responding to internet leads
Scheduling service appointments
CRM data entry
Strong communication skills
Nice-to-have
Bilingual Spanish
Experience with Volie, CDK, and XTime
Highly organized
Customer focused and energetic
Problem solving skills
Key Requirements
Experience in customer service or call center environments
High School graduate or equivalent
18 years or older
Ability to address customer concerns promptly and professionally