Associate Director Of Events & Guest Services

University of Arkansas, Fayetteville

Fayetteville, AR, USA
Base: $67,909; bonus/equity: not specified; benefi...
Day shift (onsite)
Bachelor's degree in hospitality or related field
Four years of event management experience
Two years experience with ems mazévo or 25live
The University of Arkansas is seeking an Associate Director of Events & Guest Services to oversee event operations and guest services within the Arkansas Union. The ideal candidate will have significant experience in event management and staff supervision, ensuring high-quality service delivery and collaboration with campus stakeholders

Job Summary

  • The Associate Director provides strategic leadership and operational oversight for all Arkansas Union events and guest-facing operations.
  • This role oversees budget and billing while managing a large, high-volume service team including professional staff and student employees.
  • The University offers a comprehensive benefits package including health insurance, tuition waivers, and retirement contributions ranging from 5 to 10%.

Matching Summary

Match Score: 85

The University of Arkansas is seeking an Associate Director of Events & Guest Services to oversee event operations and guest services within the Arkansas Union. The ideal candidate will have significant experience in event management and staff supervision, ensuring high-quality service delivery and collaboration with campus stakeholders.

Salary

Base: $67,909; Bonus/Equity: Not specified; Benefits: Health, dental, life, disability insurance, tuition waivers, retirement contributions 5-10%

Skills & Requirements

Must-have

  • Bachelor's degree in hospitality or related field
  • Four years of event management experience
  • Two years experience with EMS Mazévo or 25Live
  • Two years of staff supervision experience
  • Knowledge of risk management and emergency procedures

Nice-to-have

  • Master's degree in higher education or project management
  • Experience in university or student union settings
  • Hands-on AV production and customer service training
  • Ability to create harmonious working relationships
  • Collaboration with campus partners for student success

Key Requirements

  • Bachelor's degree required
  • 4+ years progressively responsible experience
  • 2+ years supervisory experience
  • Proficiency in event management systems (EMS, Mazévo, 25Live)
  • Proof of legal authority to work in the US

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter