St. Jude Children's Research Hospital is seeking a Patient Access Representative for its Emergency Room. The role involves greeting and registering patients, answering calls, scheduling appointments, and maintaining communication across departments to ensure high-quality customer service
Job Summary
Provides excellent customer service to patients and families by applying best practices and standard operating procedures.
Interviews and registers patients, obtains accurate demographic, insurance, and physician information, and screens for eligibility and requirements.
Establishes and maintains open communication with all departments Patient Access interacts with and clinical staff in those areas.
Matching Summary
Match Score: 85
St. Jude Children's Research Hospital is seeking a Patient Access Representative for its Emergency Room. The role involves greeting and registering patients, answering calls, scheduling appointments, and maintaining communication across departments to ensure high-quality customer service.