Order Management Lead

Haleon

Not specified
Sap r/3 in otc area
Export orders from south africa
Customer service metrics and expectations
Haleon is seeking an Order Management Lead responsible for managing export orders and ensuring compliance with international trade regulations. The ideal candidate will have experience in supply chain operations and strong communication skills, particularly in the FMCG sector

Job Summary

  • To function as one point of contact for Haleon’s customers, on all matters related to export orders.
  • The role will provide customers with operational feedback and execute a variety of tasks, whilst meeting Customer Service and business metrics and expectations.
  • Key areas of focus and development include quality, cost, reliability, and resilience.

Matching Summary

Match Score: 85

Haleon is seeking an Order Management Lead responsible for managing export orders and ensuring compliance with international trade regulations. The ideal candidate will have experience in supply chain operations and strong communication skills, particularly in the FMCG sector.

Skills & Requirements

Must-have

  • SAP R/3 in OTC area
  • Export orders from South Africa
  • Customer Service metrics and expectations
  • International trade regulations compliance
  • Manage export documentation

Nice-to-have

  • Agile, performance-focused culture
  • Deep human understanding and trusted science
  • Proactive self-starter with minimal supervision
  • Ability to manage multiple business priorities
  • Analytical and problem-solving skills

Key Requirements

  • At least 6 months experience in handling export orders
  • At least 5 years’ experience in Supply Chain, Customer Service or Customer Management
  • University Degree or Diploma preferred
  • Tertiary or Customer Service/Logistics /Supply Chain/Customer Management Qualification (NQF level 6 minimum) preferred

Work Rights

Not specified

Tailored Resume

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