Sofitel Brisbane Central is seeking a Reservation Agent to deliver exceptional guest experiences through effective reservation management and personalized service. The ideal candidate should possess strong communication and multitasking skills, with a background in hotel reservations or customer service
Job Summary
Join a hotel that is a member of the Accor network, offering opportunities for development and advancement.
The Reservations Agent will handle reservations, guest inquiries, and provide personalized services to ensure the highest level of satisfaction.
This position requires a highly organized, customer-oriented individual with excellent communication skills and a strong ability to multitask.
Matching Summary
Match Score: 85
Sofitel Brisbane Central is seeking a Reservation Agent to deliver exceptional guest experiences through effective reservation management and personalized service. The ideal candidate should possess strong communication and multitasking skills, with a background in hotel reservations or customer service.
Skills & Requirements
Must-have
handle reservations and guest inquiries
excellent communication skills
strong ability to multitask
customer-oriented individual
familiarity with hotel reservation systems
Nice-to-have
committed to providing exceptional service
knowledge of local area attractions
flexible availability including weekends
Key Requirements
Previous experience in hotel reservations or customer service role preferred
Familiarity with Resaweb, Opera Cloud is essential
Additional education or training in hospitality is a plus