Personal Banking Associate

TD Bank

St. Albert, Alberta, Canada
Base: $45,700 - $61,000 cad; bonus/equity: not spe...
On-site
Customer relationship management
Financial needs assessment
Digital banking education
TD Bank is seeking a Personal Banking Associate in St. Albert, Alberta, to enhance customer relationships and provide banking solutions. The role requires strong customer service skills and the ability to guide clients through financial queries, with a focus on building confidence in digital banking

Job Summary

  • Build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions.
  • Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives.

Matching Summary

Match Score: 85

TD Bank is seeking a Personal Banking Associate in St. Albert, Alberta, to enhance customer relationships and provide banking solutions. The role requires strong customer service skills and the ability to guide clients through financial queries, with a focus on building confidence in digital banking.

Salary

Base: $45700 - $61000 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • customer relationship management
  • financial needs assessment
  • digital banking education
  • transaction processing
  • problem resolution

Nice-to-have

  • can-do attitude
  • team effectiveness
  • positive work environment

Key Requirements

  • High School diploma and/or 1+ years relevant experience
  • Investment Funds Canada (IFC) or equivalent within 6 months
  • Proficiency in MS Office, branch software, and internet

Work Rights

Not specified

Tailored Resume

Cover Letter