Head Of Social, Japan

Adobe Media and Data Science Research (MDSR) Laboratory

Tokyo, Japan
Lead social media strategy across channels
Manage high-impact team and agency partners
Own social media platforms strategy and optimization
This role owns the strategic direction and execution of social as a core marketing and customer engagement function in Japan, managing a high-impact team and agency partners to deliver comprehensive social strategies

Job Summary

  • This role owns the strategic direction and execution of social as a core marketing and customer engagement function in Japan, managing a high-impact team and agency partners to deliver comprehensive social strategies.
  • Key responsibilities include defining and implementing a complete social strategy across all owned social channels, overseeing customer support on social channels, and building and operating a social newsroom model.
  • Adobe offers market-competitive employee benefits, including health insurance, global days off, a wellness fund, parental leave, and access to the Employee Stock Purchase Program.

Matching Summary

This role owns the strategic direction and execution of social as a core marketing and customer engagement function in Japan, managing a high-impact team and agency partners to deliver comprehensive social strategies.

Skills & Requirements

Must-have

  • Lead social media strategy across channels
  • Manage high-impact team and agency partners
  • Own social media platforms strategy and optimization
  • YouTube as flagship channel expertise
  • Social listening and insights generation
  • Newsroom-style operations model
  • Customer support on social channels

Nice-to-have

  • Drive brand relevance and customer success
  • Build and scale influencer communities
  • Empower employees for corporate social responsibility
  • Foster a diverse and inclusive workplace

Key Requirements

  • Proven experience leading owned social channels end-to-end
  • Strong hands-on YouTube management experience
  • Experience designing social strategies grounded in customer journey
  • Demonstrated expertise in social listening and newsroom operations
  • Experience delivering customer support via social channels
  • Proven success in influencer and community building
  • People management experience
  • Strong communication skills in English and Japanese

Work Rights

Not specified

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