Integration Solutions Service Line Architect

DXC Technology UK

Any City, United Kingdom
Enterprise service management (esm) and siam solutions
Dxc intelligent operations platform
Itsm tools (servicenow, smax, casd, remedy)
Shape, propose, and assure complex Enterprise Service Management (ESM) and Service Integration and Management (SIAM) solutions for large-scale organisations

Job Summary

  • Shape, propose, and assure complex Enterprise Service Management (ESM) and Service Integration and Management (SIAM) solutions for large-scale organisations.
  • Define and govern solution architectures across the DXC Intelligent Operations Platform, leading ITSM tools, API and e-bond integrations, and observability platforms.
  • Collaborate with clients, bid and pursuit teams, and delivery leadership to support solutions from pre-sales through assurance, ensuring they are robust, scalable, and commercially viable.

Matching Summary

Shape, propose, and assure complex Enterprise Service Management (ESM) and Service Integration and Management (SIAM) solutions for large-scale organisations.

Skills & Requirements

Must-have

  • Enterprise Service Management (ESM) and SIAM solutions
  • DXC Intelligent Operations Platform
  • ITSM tools (ServiceNow, SMAX, CASD, Remedy)
  • API and e-bond integrations
  • Observability platforms (Dynatrace)
  • UK Public Sector engagements
  • ITIL 4 framework

Nice-to-have

  • AIOps and intelligent automation
  • Modern service catalogue management
  • Third-party supplier collaboration
  • Cross-functional solution aspects

Key Requirements

  • Bachelor’s degree or equivalent practical experience
  • Several years systems integration
  • Solution architecture (pre-sales + delivery assurance)
  • Proven experience designing and deploying enterprise scale ESM/ITSM solutions
  • Strong knowledge of ITIL 4
  • Modern ITSM platforms
  • API / e-bond integration patterns
  • UK Public Sector engagements experience
  • Excellent communication skills
  • Experience with third-party suppliers
  • SC clearance or eligible for vetting

Work Rights

SC clearance or eligible for vetting

Tailored Resume

Cover Letter