Customer Experience Associate - Mandarin And/or Cantonese And/or Spanish Language Skills An Asset
TD Bank
North Vancouver, Canada
Base: $22.50 - $28.33 cad; bonus/equity: not speci...
Customer service transactions
Banking solutions advice
Process financial transactions
At TD Canada Trust, you will build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions
Job Summary
At TD Canada Trust, you will build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
In this role, you will process financial transactions, understand and determine customer needs to recommend solutions, and resolve customer concerns while achieving assigned goals.
TD is committed to providing fair and equitable compensation, growth opportunities, and skill development, with a total rewards package including base salary, variable compensation, and health and well-being benefits.
Matching Summary
At TD Canada Trust, you will build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
Salary
Base: $22.50 - $28.33 CAD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Customer service transactions
Banking solutions advice
Process financial transactions
Resolve customer concerns
MS Office and internet proficiency
Nice-to-have
Charming and delightful interactions
Think like a customer
Act like an owner
Innovate with purpose
Positive, diverse, equitable work environment
Key Requirements
High School diploma and/or 1+ years relevant experience
Mandarin and/or Cantonese and/or Spanish language skills an asset