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The Hotel Chadstone Melbourne MGallery is seeking an Assistant Manager of Reservations to manage group inventory processes and ensure efficient coordination between sales, revenue management, and guest services. Ideal candidates should have a diploma in tourism or hospitality management, along with at least two years of relevant experience, and possess proficiency in English and MS Office.
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Job Summary
The role involves managing and coordinating all aspects of the group inventory management process within the PMS system.
Candidates will conduct daily inventory controls to release rooms, extend cut-offs, and adjust availability based on sales contracts.
Accor supports employee growth by providing opportunities to learn new skills and explore limitless possibilities in hospitality.
Matching Summary
Match Score: 75
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The Hotel Chadstone Melbourne MGallery is seeking an Assistant Manager of Reservations to manage group inventory processes and ensure efficient coordination between sales, revenue management, and guest services. Ideal candidates should have a diploma in tourism or hospitality management, along with at least two years of relevant experience, and possess proficiency in English and MS Office.
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Skills & Requirements
Must-have
Group inventory management experience
PMS system proficiency
Daily pick-up report review
Revenue management collaboration
MS Excel Word PowerPoint knowledge
Nice-to-have
Service recovery for guest complaints
Training other team members
Additional language skills
Local language understanding
Enthusiastic approach to learning
Key Requirements
Minimum 2 years relevant experience
Diploma in Tourism or Hospitality Management
Excellent English reading writing oral proficiency