Job Summary

• Perform daily work operations including merchant payment and settlement clearing reconciliation, accounting processes, merchant invoicing, dispute support, and sales inquiry support to achieve Service Level Standards.
• Communicate and coordinate transactional flows with internal departments and external parties such as outsourcing vendors, agent banks, and utility companies to resolve daily operational problems.
• Become familiar with internal systems, organization tools, and methodologies, learning daily operations, reporting processes, procedures, and company products.

Matching Summary

Skills & Requirements

Key Requirements

• At least 1 year of experience in transaction processing
• Financial operations or back-office support experience
• Proficient in MS Office applications
• Strong written and reading skills in Chinese and English
• Experience handling credit card transactions is a plus

Work Rights