Client Service Coordinator - 005190

Marshfield Animal Hospital

Rockville, MD, US
Base: $17.70 - $22.62 hourly; bonus/equity: not sp...
Not specified
Multi-tasking in fast-paced environment
Strong verbal and written communication skills
Customer focus and client service excellence
Marshfield Animal Hospital is seeking a Client Service Coordinator (CSC) to enhance client and pet flow through the hospital while ensuring excellent communication and care. The ideal candidate will excel in a fast-paced environment, providing exceptional customer service and managing administrative tasks efficiently

Job Summary

  • The Client Service Coordinator drives the flow of clients and pets through the hospital while maximizing the productivity of the veterinary medical team.
  • Employees are expected to live and exemplify the Five Principles of Mars, Inc., focusing on quality, responsibility, mutuality, efficiency, and freedom.
  • The role offers a comprehensive total rewards package including health insurance, retirement plans, paid time off, and three free Optimum Wellness Plans for pets.

Matching Summary

Match Score: 85

Marshfield Animal Hospital is seeking a Client Service Coordinator (CSC) to enhance client and pet flow through the hospital while ensuring excellent communication and care. The ideal candidate will excel in a fast-paced environment, providing exceptional customer service and managing administrative tasks efficiently.

Salary

Base: $17.70 - $22.62 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive Medical, Dental, Vision, 401(k), Paid Time Off, Student Debt Relief (for DVMs)

Skills & Requirements

Must-have

  • Multi-tasking in fast-paced environment
  • Strong verbal and written communication skills
  • Customer focus and client service excellence
  • Organizational ability to manage chaos
  • Mathematical ability for financial tasks

Nice-to-have

  • Knowledge of preventative care and wellness plans
  • Ability to educate clients on pet health needs
  • Team collaboration and mutual support mindset
  • Problem-solving skills for operational issues

Key Requirements

  • Fluent English reading, writing, and speaking skills
  • Ability to follow oral, written, or diagram instructions
  • No specific degree or certification explicitly required

Work Rights

Not specified

Tailored Resume

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