Short Term Insurance Team Leader: Claims Payments

Absa Group

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Team leadership in claims payments
Claims cost management
Service level agreement adherence
** Absa Group is seeking a Short Term Insurance Team Leader for Claims Payments to oversee a team focused on minimizing claims costs while maintaining high service standards. The ideal candidate will possess a background in business management and demonstrate strong leadership skills in people management, operational excellence, and compliance. **

Job Summary

  • To lead a team of dedicated Claims employees to obtain the lowest possible claims cost while delivering consistently high levels of service to each and every customer.
  • Coach, mentor and manage team members toward driving business objectives and ensuring colleague development.
  • Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards.

Matching Summary

Match Score: 75

** Absa Group is seeking a Short Term Insurance Team Leader for Claims Payments to oversee a team focused on minimizing claims costs while maintaining high service standards. The ideal candidate will possess a background in business management and demonstrate strong leadership skills in people management, operational excellence, and compliance. **

Skills & Requirements

Must-have

  • Team leadership in claims payments
  • Claims cost management
  • Service level agreement adherence
  • Compliance and risk management
  • Capacity planning and execution
  • Employee coaching and mentoring

Nice-to-have

  • Operational excellence focus
  • Customer outcome orientation
  • Administrative tracking and reporting

Key Requirements

  • Higher Diploma in Business, Commerce or Management Studies
  • Compliance with Employment Equity Act 55 of 1998

Work Rights

Preference given to designated groups under Employment Equity Act

Tailored Resume

Cover Letter