Coordinador/a De Admisión Aravaca

Vithas

Aravaca, , Spain
On-site
Coordination of admission processes
Customer service quality assurance
Front office team management
Coordinate and ensure admission and customer service processes in the center, guaranteeing service quality and adherence to defined processes

Job Summary

  • Coordinate and ensure admission and customer service processes in the center, guaranteeing service quality and adherence to defined processes.
  • Manage front-office teams oriented towards high performance, service excellence, and optimized planning to achieve high customer satisfaction rates.
  • Offer afternoon shifts, flexibility according to needs, and availability for on-call duties and direct coverage of admission posts.

Matching Summary

Coordinate and ensure admission and customer service processes in the center, guaranteeing service quality and adherence to defined processes.

Skills & Requirements

Must-have

  • Coordination of admission processes
  • Customer service quality assurance
  • Front office team management
  • Healthcare management systems (SAP)
  • Patient attention and guidance

Nice-to-have

  • Continuous improvement initiatives
  • Client loyalty enhancement
  • Team motivation and development
  • 360-degree problem-solving vision

Key Requirements

  • Specific training in Hospital Management
  • Knowledge of patient admission rights and duties
  • Understanding of GDPR in documentation/attention protocols

Work Rights

Not specified

Tailored Resume

Cover Letter