We are seeking an exceptional Senior Customer Success Manager to oversee a high-profile contract, contracts or portfolio within UK & Ireland
Job Summary
We are seeking an exceptional Senior Customer Success Manager to oversee a high-profile contract, contracts or portfolio within UK & Ireland.
This pivotal role combines operational delivery, P&L management, innovation, and leadership to ensure delivery excellence, sustained growth, and client satisfaction.
Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.
Matching Summary
We are seeking an exceptional Senior Customer Success Manager to oversee a high-profile contract, contracts or portfolio within UK & Ireland.
Skills & Requirements
Must-have
P&L management
IT infrastructure and application delivery
client relationship management
leadership and team management
service delivery innovation
Nice-to-have
driving innovation in service delivery
public sector client experience
understanding IT modernization trends
thought leadership
Key Requirements
Proven track record managing large-scale contracts ($50m+)
Extensive experience delivering complex ITO and Applications programs