Ar/enrollment Specialist I

Intermountain Health

Las Vegas, Nevada, US
Base: $19.85 - $30.21; bonus/equity: not specified...
Professional phone communication
Secure payment processing
Data privacy and confidentiality
Provide exceptional customer support to Select Health Individual members through inbound calls and live chat

Job Summary

  • Provide exceptional customer support to Select Health Individual members through inbound calls and live chat.
  • Process member payments in accordance with established financial controls and compliance protocols.
  • We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Matching Summary

Provide exceptional customer support to Select Health Individual members through inbound calls and live chat.

Salary

Base: $19.85 - $30.21; Bonus/Equity: Not specified; Benefits: Generous benefits package

Skills & Requirements

Must-have

  • Professional Phone Communication
  • Secure Payment Processing
  • Data Privacy and Confidentiality
  • Digital Literacy and System Navigation
  • Typing Speed and Accuracy

Nice-to-have

  • Customer Experience Excellence
  • Stress Management and Resilience
  • Active Listening Techniques
  • Process Optimization
  • Negotiation Skills

Key Requirements

  • Proven experience in a customer-facing role
  • Strong proficiency in CRM systems and data entry
  • Excellent communication and interpersonal skills
  • Demonstrated ability to multi-task, prioritize, and manage time
  • Effective problem-solving skills

Work Rights

Not specified

Tailored Resume

Cover Letter