AutoZone is seeking a Commercial Specialist who will enhance commercial sales and customer service operations while ensuring efficient order fulfillment and delivery. The role emphasizes customer interaction, logistics coordination, and the potential for leadership within the department
Job Summary
As a Commercial Specialist, you’ll be a key player in AutoZone’s commercial sales and service operations, driving WOW! customer service and increasing commercial sales.
Responsibilities include assisting commercial customers, maintaining billing records, conducting account visits, generating new business through outbound calls, and managing inventory.
AutoZone offers competitive pay, a strong company culture, comprehensive benefits including medical, dental, vision, 401(k) with match, and opportunities for career growth.
Matching Summary
Match Score: 85
AutoZone is seeking a Commercial Specialist who will enhance commercial sales and customer service operations while ensuring efficient order fulfillment and delivery. The role emphasizes customer interaction, logistics coordination, and the potential for leadership within the department.
Skills & Requirements
Must-have
Drive WOW! customer service
Increase commercial sales
Order fulfillment and delivery
Assist commercial customers
Maintain accurate billing records
Conduct account visits
Generate new business
Follow cash handling procedures
Document and inspect deliveries
Monitor vehicle maintenance and safety
Manage battery consignment inventory
Handle returns and accident procedures
Promote a safe and compliant work environment
Nice-to-have
Lead commercial department
Strong customer service skills
Strong communication skills
Manage multiple tasks
Fast-paced environment
Familiarity with billing
Familiarity with inventory
Familiarity with delivery processes
Commitment to safety
Compliance with company procedures
Valid driver’s license
Clean driving record
Strong organizational skills
Strong problem-solving skills
Bilingual English and Spanish
Key Requirements
Previous experience in commercial sales or automotive retail
Knowledge of AutoZone systems and procedures
Experience managing or supporting a team
Exceptional Communication: Strong people skills and effective communication in both Spanish and English