Copilot Tier 3 Specialist

BMO

Remote, ON, Canada
Base: $75,900.00 - $141,900.00; bonus/equity: not ...
Fully remote
Tier-3 m365 operational support
Power platform support and operations
Platform reliability and monitoring
Provide Tier-3 operational support across the Microsoft 365 ecosystem, including SharePoint, Teams, OneDrive, identity services, and related security configurations

Job Summary

  • Provide Tier-3 operational support across the Microsoft 365 ecosystem, including SharePoint, Teams, OneDrive, identity services, and related security configurations.
  • Support and operationalize the Power Platform (Power Apps, Power Automate, Dataverse), ensuring reliable service, controlled growth, and alignment with enterprise standards.
  • BMO offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.

Matching Summary

Provide Tier-3 operational support across the Microsoft 365 ecosystem, including SharePoint, Teams, OneDrive, identity services, and related security configurations.

Salary

Base: $75,900.00 - $141,900.00; Bonus/Equity: Not specified; Benefits: health insurance, tuition reimbursement, accident and life insurance, retirement savings plans

Skills & Requirements

Must-have

  • Tier-3 M365 operational support
  • Power Platform support and operations
  • Platform reliability and monitoring
  • Collaboration with engineering teams
  • Troubleshooting M365 services

Nice-to-have

  • Thrives in fast-moving cloud-first environment
  • Enjoys solving complex operational problems
  • Continuous improvement mindset

Key Requirements

  • 3-5 years of experience
  • Microsoft 365 operations experience
  • Power Apps and Power Automate experience
  • Familiarity with Entra ID
  • Experience with change management processes

Work Rights

Not specified

Tailored Resume

Cover Letter