Director - Collections

Railserve - On-Site Services

7+ years in financial services collections
Deep knowledge of fdcpa and state laws
Experience managing collection agencies
The Director of Collections & Recovery is responsible for optimizing the end-to-end collections strategy

Job Summary

  • The Director of Collections & Recovery is responsible for optimizing the end-to-end collections strategy.
  • This role ensures compliance with regulations while enhancing customer experience throughout the repayment lifecycle.
  • You will lead collections teams and vendor partners to drive efficiency and improve portfolio performance.

Matching Summary

The Director of Collections & Recovery is responsible for optimizing the end-to-end collections strategy.

Skills & Requirements

Must-have

  • 7+ years in financial services collections
  • Deep knowledge of FDCPA and state laws
  • Experience managing collection agencies

Nice-to-have

  • Strong leadership and coaching capabilities
  • Ability to influence cross-functional partners
  • Experience with AI-assisted QA tools

Key Requirements

  • At least 3 years in a leadership role
  • Proven ability to interpret data and build dashboards
  • Experience in improving portfolio performance

Work Rights

Not specified

Tailored Resume

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