WPP is embarking on a major 3-year transformation to simplify, modernize, and unify its technology platforms across the group
Job Summary
WPP is embarking on a major 3-year transformation to simplify, modernize, and unify its technology platforms across the group.
The role involves resolving incidents, configuring Workday PSA features, and collaborating with cross-functional teams to support end-to-end solution delivery.
Candidates must demonstrate outstanding understanding of professional services processes including Project Accounting, CPQ, P2P, O2C, Billing Schedule, and Revenue Schedule.
Matching Summary
WPP is embarking on a major 3-year transformation to simplify, modernize, and unify its technology platforms across the group.
Skills & Requirements
Must-have
ERP support experience
Professional services processes knowledge
Workday PSA or integrated applications
L2/L3 ticket resolution skills
Functional testing and defect tracking
Nice-to-have
AI and RPA technology recommendations
Strong stakeholder relationship building
Creative solutioning abilities
Experience with Zimit or Monday.com
Global design standards adherence
Key Requirements
ERP support experience required
Outstanding understanding of global professional services processes