Associate, Order Confirmation

Shoppers Drug Mart

Calgary, Alberta, Canada
Base: $18.75 - $23.75 ph; bonus/equity: not specif...
Verify prescription details accurately
Communicate with stores via phone and email
Manage nctm confirmations on e-sign platform
This role plays a key part in the daily operations of the Central Pharmacy Services fulfillment process by confirming orders and ensuring accurate data entry

Job Summary

  • This role plays a key part in the daily operations of the Central Pharmacy Services fulfillment process by confirming orders and ensuring accurate data entry.
  • The position requires communicating with store associates and pharmacists to verify compliance pack orders and resolve IT-related transmission issues.
  • Candidates will benefit from a purchase discount program, competitive pay, and online learning opportunities through the Academy.

Matching Summary

This role plays a key part in the daily operations of the Central Pharmacy Services fulfillment process by confirming orders and ensuring accurate data entry.

Salary

Base: $18.75 - $23.75 per hour; Bonus/Equity: Not specified; Benefits: Purchase discount program, competitive pay, online learning

Skills & Requirements

Must-have

  • Verify prescription details accurately
  • Communicate with stores via phone and email
  • Manage NCTM confirmations on e-Sign platform
  • Utilize Microsoft Excel for data tracking
  • Troubleshoot automated ordering transmission issues

Nice-to-have

  • Experience in high-volume call center environment
  • Previous pharmacy or healthcare setting experience
  • Collaborative and team-oriented mindset
  • Ability to work independently with minimal supervision

Key Requirements

  • Post-secondary education in Pharmacy or Business Administration
  • 1-2 years of customer service experience
  • Proficient computer skills for various software systems

Work Rights

Not specified

Tailored Resume

Cover Letter