Signature Customer Success Account Manager - Janesville, Wi

Ibstock

Janesville, WI, US
Manage high volume of smaller customers
Drive customer satisfaction and retention
Identify low-touch upsell opportunities
This position will support a territory including Janesville, WI and Beloit, WI

Job Summary

  • This position will support a territory including Janesville, WI and Beloit, WI.
  • The role focuses on driving customer satisfaction and retention at scale by leveraging dashboards and reporting.
  • Candidates must have the drive to lead themselves or teams within a rewarding culture.

Matching Summary

This position will support a territory including Janesville, WI and Beloit, WI.

Skills & Requirements

Must-have

  • Manage high volume of smaller customers
  • Drive customer satisfaction and retention
  • Identify low-touch upsell opportunities

Nice-to-have

  • Strong organizational skills for multiple engagements
  • Data-driven mindset for performance analysis
  • Excellent written communication skills

Key Requirements

  • 0–4 years in customer success or related roles
  • SMB account management experience
  • Must be a U.S. Citizen or National or authorized to work in the U.S.

Work Rights

Must be a U.S. Citizen, National, or authorized to work in the U.S.

Tailored Resume

Cover Letter