Client Success Manager

Dentsu Creative ANZ

Ontario, Canada
Base: $70k-$80k; bonus/equity: not specified; bene...
Fully remote
3 years social media management experience
Enterprise client account management
Organic social media strategy proficiency
The role involves delivering best-in-class account management to ensure clients achieve their goals while retaining and growing their business

Job Summary

  • The role involves delivering best-in-class account management to ensure clients achieve their goals while retaining and growing their business.
  • Candidates will work closely with revenue and operations teams to implement ICUC products and services that help clients recognize value.
  • The position offers a range of benefits including medical, dental, RRSP, paid time off, and other perks for permanent employees.

Matching Summary

The role involves delivering best-in-class account management to ensure clients achieve their goals while retaining and growing their business.

Salary

Base: $70K-$80K; Bonus/Equity: Not specified; Benefits: Medical, dental, RRSP, paid time off

Skills & Requirements

Must-have

  • 3 years social media management experience
  • Enterprise client account management
  • Organic social media strategy proficiency
  • Project management and budgeting skills
  • Salesforce CRM usage
  • Microsoft PowerPoint presentation skills

Nice-to-have

  • Paid social media strategy expertise
  • Sprinklr or Khoros platform familiarity
  • Community management background
  • Strategic planning capabilities
  • Entrepreneurial thinking mindset
  • Additional language fluency

Key Requirements

  • Minimum 3 years in social media management
  • Experience with enterprise clients
  • Valid travel documents required
  • High-speed internet access (30 mb/s)
  • Criminal record check clearance

Work Rights

Not specified

Tailored Resume

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