Product Support Specialist

DSI Underground

Strong mechanical knowledge of heavy machinery
Proficiency in hydraulics disassembly and repair
Ability to read dimensional drawings
This role supports the sales, service, and technical operations of hydraulic attachments with a primary focus on demolition tool products

Job Summary

  • This role supports the sales, service, and technical operations of hydraulic attachments with a primary focus on demolition tool products.
  • The position requires strong mechanical aptitude to provide technical support, warranty assistance, and recommend aftermarket parts solutions.
  • Candidates must collaborate with dealer networks and end-user customers while maintaining safety protocols and utilizing ERP systems.

Matching Summary

This role supports the sales, service, and technical operations of hydraulic attachments with a primary focus on demolition tool products.

Skills & Requirements

Must-have

  • Strong mechanical knowledge of heavy machinery
  • Proficiency in hydraulics disassembly and repair
  • Ability to read dimensional drawings
  • Experience with precision measuring tools
  • Customer engagement and dealer network support

Nice-to-have

  • Commitment to continuous learning and training
  • Flexibility to perform additional duties
  • Collaborative mindset with internal teams

Key Requirements

  • Minimum of 5+ years of relevant experience
  • High School Diploma or equivalent required
  • Vocational or Technical Trade School training preferred
  • Basic math and computer proficiency
  • Good manual dexterity with hand tools

Work Rights

Not specified

Tailored Resume

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