Job Summary

• The Premier Support Specialist facilitates daily agency functions by providing direct operational and customer support to the Premier Services Team, serving as a key point of contact for various stakeholders throughout the lifecycle of each file.
• Responsibilities include answering inbound calls, routing inquiries, processing incoming title work and contracts, monitoring queues, and maintaining clear communication to ensure an exceptional customer experience.
• Newrez offers a comprehensive benefits package including medical, dental, vision insurance, a 401(k) with employer match, paid leave, and opportunities for professional development and community involvement.

Matching Summary

Skills & Requirements

Key Requirements

• 1+ year of title processing experience preferred
• 1+ year of customer service experience preferred
• Experience with ResWare preferred
• Proficiency in Microsoft Word, Outlook, and Excel

Work Rights