Multi-hotel Group Reservations Executive – Melbourne Or Hobart-based

Sofitel Sydney Wentworth

Melbourne, Australia
On-site
Group reservations processing
Customer service excellence
Multi-property reservation support
You are the beginning of an exceptional guest experience and will build effective business relationships with key clients and travel agents through outstanding customer service

Job Summary

  • You are the beginning of an exceptional guest experience and will build effective business relationships with key clients and travel agents through outstanding customer service.
  • This multi-hotel role supports multiple hotels across Tasmania, Melbourne and Western Australia, with opportunities to be based in either Melbourne or Hobart.
  • Discounts including accommodation and dining are available from day one, along with fantastic learning, development, and career opportunities within Accor.

Matching Summary

You are the beginning of an exceptional guest experience and will build effective business relationships with key clients and travel agents through outstanding customer service.

Skills & Requirements

Must-have

  • Group reservations processing
  • Customer service excellence
  • Multi-property reservation support
  • Strong organisational skills
  • Time management abilities
  • Use of hotel reservation systems

Nice-to-have

  • Experience with Opera Cloud
  • Experience with RESAweb
  • Outcome-driven performance
  • Building business relationships
  • Collaborative teamwork
  • Positive selling approach

Key Requirements

  • Previous experience in a similar role preferred
  • Ability to manage time and multi-task
  • Full working rights in Australia required

Work Rights

Full working rights in Australia required

Tailored Resume

Cover Letter