Director Of Rooms

Fairmont Hanoi

Hanoi, Vietnam
On-site
8-10 years rooms division experience
Luxury hotel brand leadership
Housekeeping excellence management
The Director of Rooms leads all Rooms Division operations ensuring seamless execution and exceptional guest experiences

Job Summary

  • The Director of Rooms leads all Rooms Division operations ensuring seamless execution and exceptional guest experiences.
  • This role involves overseeing daily operations across Front Office, Housekeeping, Concierge, and Guest Relations to maintain the highest standards.
  • The position requires managing the Rooms Division budget while driving productivity and cost efficiency in a luxury urban resort setting.

Matching Summary

The Director of Rooms leads all Rooms Division operations ensuring seamless execution and exceptional guest experiences.

Skills & Requirements

Must-have

  • 8-10 years Rooms Division experience
  • Luxury hotel brand leadership
  • Housekeeping excellence management
  • Guest feedback analysis LQA TrustYou
  • Rooms Division budget management

Nice-to-have

  • Pre-opening experience advantage
  • Opera or Alice PMS familiarity
  • Strong service culture mindset
  • Sustainability initiative drive
  • High-performing team development

Key Requirements

  • Minimum 8-10 years in Rooms Division
  • Proven luxury or upscale international brand experience
  • Strong operational background with service focus

Work Rights

Not specified

Tailored Resume

Cover Letter