Vca Lecanto Animal Hospital- Client Service Representative

VCA Lecanto Animal Hospital

Base: competitive compensation; bonus/equity: not ...
Customer service functions
Scheduling and confirming appointments
Processing payments and explaining fees
At VCA Lecanto Animal Hospital, the Client Service Representative is the face of the practice and sets the tone by building and maintaining customer trust and confidence

Job Summary

  • At VCA Lecanto Animal Hospital, the Client Service Representative is the face of the practice and sets the tone by building and maintaining customer trust and confidence.
  • We offer competitive compensation and a comprehensive benefits package including medical, dental, vision, paid vacation/sick days, 401(k), and generous employee pet discounts.
  • Employees enjoy exposure to a diverse caseload, advanced imaging and monitoring tools, and career options such as continuing education, transfer, specialization, and leadership opportunities.

Matching Summary

At VCA Lecanto Animal Hospital, the Client Service Representative is the face of the practice and sets the tone by building and maintaining customer trust and confidence.

Salary

Base: Competitive compensation; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, paid vacation/sick days, 401(k), employee pet discounts

Skills & Requirements

Must-have

  • Customer service functions
  • Scheduling and confirming appointments
  • Processing payments and explaining fees
  • Managing medical records and correspondence
  • Hospital maintenance and cleanliness

Nice-to-have

  • Educating clients on animal husbandry
  • Outbound follow-up and prospect calls
  • Compassion for pets and people
  • Exposure to advanced veterinary tools
  • Opportunities for professional growth

Key Requirements

  • Experience as Client Service Representative
  • Ability to handle customer service and scheduling
  • Knowledge of veterinary products and services
  • Ability to manage medical records
  • Willingness to perform hospital maintenance

Work Rights

Not specified

Tailored Resume

Cover Letter