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Summit Healthcare Management is seeking a Referral Admissions Coordinator in Franklin, Tennessee, to provide outstanding customer service and manage relationships with referral sources. The role involves handling inbound calls, managing client caseloads, and ensuring effective communication for patient admissions while meeting performance metrics.
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Job Summary
The Referral Admissions Coordinator is responsible for providing great customer service for clients and the families of those in need of Summit BHC’s services.
Responsible for developing and growing accounts with new and existing referral sources by establishing relationships with referrals and serving as their single point of contact for patient-centered communication and activities.
Requires concierge type service with accounts that may involve handling calls at night and on weekends when necessary.
Matching Summary
Match Score: 75
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Summit Healthcare Management is seeking a Referral Admissions Coordinator in Franklin, Tennessee, to provide outstanding customer service and manage relationships with referral sources. The role involves handling inbound calls, managing client caseloads, and ensuring effective communication for patient admissions while meeting performance metrics.
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Skills & Requirements
Must-have
Provide customer service
Field inbound calls
Develop and grow accounts
Handle calls on nights and weekends
Complete clinical and medical assessments
Discuss insurance and costs
Nice-to-have
Concierge type service
Advocate for clients
Serve as single point of contact
Serve Veterans
Key Requirements
High School degree or GED required
Bachelor’s degree preferred
Minimum one year transactional/relationship sales experience