IOTALENTS PTE. LTD. is seeking a Junior Application Support Engineer to assist with audio-visual and collaboration systems, focusing on troubleshooting and support for various meeting room technologies. The ideal candidate will have a background in IT or engineering, basic knowledge of Cisco and Microsoft tools, and the ability to communicate in Mandarin
Job Summary
This role involves providing first-level support for AV and meeting room systems while performing basic troubleshooting on Cisco and Webex equipment.
Candidates will assist with Microsoft Teams Rooms, collaborate tools, and administrative tasks including user management and mailbox administration.
The position requires a willingness to work after office hours for urgent issues and offers training and guidance for those who do not possess all listed skills.
Matching Summary
Match Score: 75
IOTALENTS PTE. LTD. is seeking a Junior Application Support Engineer to assist with audio-visual and collaboration systems, focusing on troubleshooting and support for various meeting room technologies. The ideal candidate will have a background in IT or engineering, basic knowledge of Cisco and Microsoft tools, and the ability to communicate in Mandarin.
Skills & Requirements
Must-have
Diploma or Degree in IT or Engineering
Ability to communicate in Mandarin
Basic knowledge of Cisco Webex
Familiarity with Microsoft Teams Rooms
Basic Microsoft 365 administration skills
Nice-to-have
Knowledge of NICE compliance recording
Willingness to learn
Experience with SharePoint creation
After-hours availability for urgent issues
Key Requirements
Diploma or Degree in IT, Engineering, or related field