Agent Operations Regional Lead

Wavemm1

Yaoundé, Cameroon
Competitive salaries calculated using a transpyren...
On-site
Agent network management
User acquisition strategy
Field officer supervision
Wavemm1 is seeking a Regional Lead for its operations in Cameroon, focusing on agent network acquisition and user growth. The ideal candidate will have experience managing agent networks and field teams, with fluency in both English and French

Job Summary

  • Oversee all Wave agent network acquisition and user growth operations for the assigned region, supervising Field Officers' activities.
  • Manage agent growth, contracting, activation, training, liquidity, risk, and churn to achieve set targets.
  • Develop strategies to boost user growth and retention, acting as the primary contact for agency networks and new users.

Matching Summary

Match Score: 85

Wavemm1 is seeking a Regional Lead for its operations in Cameroon, focusing on agent network acquisition and user growth. The ideal candidate will have experience managing agent networks and field teams, with fluency in both English and French.

Salary

Competitive salaries calculated using a transparent formula; Benefits: Generous health insurance, 26 weeks parental leave for mothers, 4 weeks for fathers, subsidized child care, airtime reimbursement

Skills & Requirements

Must-have

  • Agent network management
  • User acquisition strategy
  • Field officer supervision
  • Liquidity management
  • Risk management

Nice-to-have

  • Customer service champion
  • Tech-savvy
  • Intellectually curious
  • Adaptable to change

Key Requirements

  • 5+ years managing agent network/user acquisition in Cameroon
  • 2+ years managing field-based teams
  • Experience overseeing agent network activities upcountry
  • Master’s degree in a related field
  • Fluent in English and French

Work Rights

Work authorization in Cameroon required

Tailored Resume

Cover Letter