Helpdesk Technician

LEAP Legal

London, United Kingdom
On-site
Customer facing environment experience
Excellent communication skills
Microsoft word and excel competence
LEAP is the leading provider of Legal Practice Productivity Solutions supporting over 100,000 lawyers globally

Job Summary

  • LEAP is the leading provider of Legal Practice Productivity Solutions supporting over 100,000 lawyers globally.
  • The role involves providing excellent client support and issue resolution using Salesforce technology stack including Service Cloud.
  • Employees receive generous professional development funds, private health insurance, and an 8% employer pension contribution.

Matching Summary

LEAP is the leading provider of Legal Practice Productivity Solutions supporting over 100,000 lawyers globally.

Skills & Requirements

Must-have

  • Customer facing environment experience
  • Excellent communication skills
  • Microsoft Word and Excel competence

Nice-to-have

  • Salesforce or CRM system experience
  • Qualification in legal discipline
  • Strong analytical problem-solving skills

Key Requirements

  • At least 1 year's customer facing experience
  • Competence with Microsoft Word and Excel

Work Rights

Not specified

Tailored Resume

Cover Letter