Advanced computer and practice management software proficiency
Ability to work nights weekends and holidays
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The Veterinary Emergency Group (VEG) is seeking a part-time Customer Experience Coordinator in Brookhaven, GA, to enhance the customer experience in veterinary emergency services. The ideal candidate will possess strong customer service skills, emotional intelligence, and a passion for helping people and their pets.
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Job Summary
VEG is dedicated to transforming the emergency veterinary experience by providing open-concept hospitals that handle cases of every kind including exotics.
The Customer Experience Coordinator greets customers with warmth, routes urgent medical calls to doctors quickly, and provides compassionate guidance on financial options.
Employees receive competitive compensation, unlimited ER continuing education, and travel stipends ranging from $400 to $1,000 per year depending on credentials.
Matching Summary
Match Score: 75
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The Veterinary Emergency Group (VEG) is seeking a part-time Customer Experience Coordinator in Brookhaven, GA, to enhance the customer experience in veterinary emergency services. The ideal candidate will possess strong customer service skills, emotional intelligence, and a passion for helping people and their pets.
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Salary
Competitive compensation; Travel stipend: $1,000/year for credentialed part-time staff or $400/year for uncredentialed; Benefits include flexible schedules and employee referral program
Skills & Requirements
Must-have
2+ years customer service experience
Advanced computer and practice management software proficiency
Ability to work nights weekends and holidays
Willingness to work in noisy environment with odors
Strong multitasking skills in high stakes environments
Nice-to-have
High emotional intelligence and empathy
Creative problem solving and innovation focus
Humility and team-focused mindset
Curious nature seeking continuous learning
Key Requirements
2+ years of customer service experience
Availability for rotating nights weekends and holidays