Job Summary

• The SIPP Client Services Manager role is critical in enabling Vanguard's success in retirement services for the UK Personal Investor platform.
• Key responsibilities include leading, coaching, and developing client service teams, driving process optimisation, and acting as an escalation point for complex client queries.
• The role requires significant experience in financial services, a strong understanding of pension legislation, and a proven track record of leading high-performing teams.

Matching Summary

Salary

Competitive salary; Discretionary annual bonus; Pension scheme, private medical cover, income protection, flexible benefits

Skills & Requirements

Key Requirements

• Significant experience in financial services
• Strong understanding of pension legislation
• Industry certifications (e.g., CII, PMI)
• Proven experience leading and building client-focused teams

Work Rights