Claims Process Analyst - Service Programs

AIG Group

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Advanced excel including vba/macros
Claims process analysis and improvement
Collaboration with claims and stakeholders
** AIG Group is seeking a Claims Process Analyst to enhance their claims handling processes through analysis and automation. The role involves collaborating with teams to identify operational inefficiencies, implement solutions, and streamline workflows, primarily focusing on data management and process improvement. **

Job Summary

  • At AIG, our claims teams are at the heart of delivering on our promise to customers—providing fair, efficient, and timely claims handling across a broad range of insurance products.
  • You will analyze existing claims processes to identify inefficiencies and design automated solutions to streamline workflows and ensure compliance with claims handling guidelines.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development within a culture of inclusion and continuous learning.

Matching Summary

Match Score: 75

** AIG Group is seeking a Claims Process Analyst to enhance their claims handling processes through analysis and automation. The role involves collaborating with teams to identify operational inefficiencies, implement solutions, and streamline workflows, primarily focusing on data management and process improvement. **

Skills & Requirements

Must-have

  • Advanced Excel including VBA/macros
  • Claims process analysis and improvement
  • Collaboration with claims and stakeholders
  • Data quality management
  • Automation using Power Automate or Excel

Nice-to-have

  • Strong problem-solving skills
  • Clear communication with technical and non-technical teams
  • Self-motivated and able to work under pressure
  • Experience with bulk claims and bordereaux handling
  • Support continuous improvement initiatives

Key Requirements

  • Proven experience as process, operations, or business analyst
  • Experience in insurance or claims preferred
  • Advanced Excel proficiency including pivot tables and VBA/macros
  • Familiarity with Power Automate or similar automation tools

Work Rights

Not specified

Tailored Resume

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