Conversational Ai Specialist - Business Banking

Jobist Com Ng

Competitive salary; annual bonus; benefits
Hybrid (50% remote work)
Agentic ai multi-agent workflows
Designing chat and voice conversational ai
Conversational journeys and prototypes
Jobist Com Ng is seeking a Conversational AI Specialist for their Business Banking division, offering a hybrid work model with competitive salary and annual bonuses. The successful candidate will lead the design of customer interactions with Agentic AI, focusing on creating intuitive conversational experiences across various platforms

Job Summary

  • Lead the next evolution Agentic AI services for our customers and do work that matters.
  • We’re building customer‑facing Agentic AI that’s shaping the future of digital banking, supported by strategic partnerships.
  • We support our people with the flexibility to balance where work is done with at least half their time connecting in office.

Matching Summary

Match Score: 85

Jobist Com Ng is seeking a Conversational AI Specialist for their Business Banking division, offering a hybrid work model with competitive salary and annual bonuses. The successful candidate will lead the design of customer interactions with Agentic AI, focusing on creating intuitive conversational experiences across various platforms.

Salary

Competitive Salary; Annual Bonus; Benefits

Skills & Requirements

Must-have

  • Agentic AI multi-agent workflows
  • designing chat and voice conversational AI
  • conversational journeys and prototypes
  • partnering tightly with engineers
  • LLM-powered assistants, prompt design
  • conversation design, inclusive and accessible design
  • Microsoft Copilot Studio and Figma

Nice-to-have

  • behavior science and design craft
  • linguistic excellence and experimentation
  • human-centred design and behavioral science
  • formal training in Conversation Design

Key Requirements

  • experience in Gen and Agentic AI multi-agent workflows
  • hands-on experience designing chat and voice conversational AI
  • turn research and insight into clear service concepts
  • customer support or servicing use cases
  • experienced with LLM-powered assistants
  • strong foundations in conversation design
  • comfortable using tools like Microsoft Copilot Studio and Figma

Work Rights

Not specified

Tailored Resume

Cover Letter